Shmateray Products
 
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Shipping

All orders will be produced and shipped within 24 - 48 hours. The shipping fees and transit time are the same to US, Canada and all other countries.

Delivery dates are not guaranteed and may include extra transit time because of unforeseen delays. Late deliveries are always a possibility, however, we will try our best to ensure all deliveries arrive on time.


Payment Options

Shmateray.com accepts credit cards and Paypal as payment. Paypal is the world's trusted way to pay and get paid online We accept Paypal payments, Visa, MasterCard, Discover and American Express via Paypal payment system. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.


Customs Taxes and Duties


You may be subject to import duties and taxes. All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws. Customs duties and taxes are assessed, generally, if the merchandise is dutiable and the value of the item is above the threshold set by the country's laws. You should contact your local customs office for further information, because Custom policies vary a lot from country to country. In addition, when ordering from Shmateray.com, you are considered the importer of the goods and must comply with all laws and regulations of the country in which you are receiving the goods.



Our support staff will answer all queries within 24-36 hours.
The fastest way to contact us is via email:


 
ITALY

Brain Office by A.S.
Via Don Minzoni, 46
Cadriano di Granarolo
40057 (BO)
+39 051 40 75 693
+39 348 70 25 226
www.brainoffice.it
Our regional dealers:
BE A DEALER

and we will put your contact info here!


SPAIN

ECONOPLUS Group
+34 617 545 573
econoplusgroup.com
BELGIUM

ASBL SOS
animaux en péril
22, rue de la Boulangerie
LOYERS 5101
+32 497458425
sosad@euphonynet.be